Help
Help & Contact
Here you'll find answers to the most common questions about Little Story. For anything else, feel free to email us at any time.
Little Story can be used free of charge as a digital memory app – your first year with photos, milestones and a timeline. A photo book purchase is optional and available at any time.
Frequently asked questions
How does Little Story work?
You create a baby profile, upload photos monthly and select milestones. Little Story automatically creates a digital year timeline. Optionally, you can order a photo book at the end.
Do I have to order a photo book?
No. The digital memory app is free to use with no purchase obligation. The photo book is an optional upgrade that you can order at any time.
How long are my photos stored?
Your photos remain in your account as long as you don't delete your profile. You can manage or delete your data at any time in the settings.
What is included in the CHF 69 voucher?
The voucher fully covers a Little Story photo book with 48 pages (CHF 69). If your album contains more memories, you can add additional pages for CHF 1 per 4 pages. You only pay the difference.
How long does delivery take?
Delivery usually takes around 10 business days, including production and shipping. In some cases, it may be a little faster or take slightly longer. As soon as your Little Story has been shipped, you'll receive a shipping confirmation with a tracking link.
What do I do if my book is damaged?
If your photo book arrives damaged, please email us at the address below with your order number. We'll take care of a solution as quickly as possible.
Can I delete my data?
Yes. In the settings you can delete individual photos, your album or your entire profile including all data. Complete account deletion can be done directly in the settings.
Still have questions?
We're always happy to help.